Legal Notice

Last Updated: September 18, 2026

Welcome to the xngvl website.

This Legal Notice explains matters relating to the operation of this website, website content, product and order information, third-party services, website usage requirements, and related responsibilities.

We operate this website in accordance with applicable laws and regulations and provide consumers with services including product presentation, online shopping, order processing, shipping, customer inquiries, and after-sales support.

1. Website Operation and Contact Information

This website is maintained and operated by the website operator and provides consumers with relevant products and services through the website.

Website Name:
xngvl

Customer Service Email:
calahanfairy@gmail.com

If you have any questions regarding the website, products, orders, payments, shipping, or after-sales services, you may contact us using the email address above.

2. Website Information and Content

We make reasonable efforts to ensure that product names, descriptions, images, specifications, features, and other information displayed on the website are accurate and clear.

Because product inventory, availability, technical specifications, and service offerings may change, certain information may need to be updated from time to time.

If we identify any obvious errors or omissions in the information displayed on the website, we will make reasonable efforts to correct or update such information.

Product images are primarily provided to help consumers understand the appearance and features of the products. Due to factors such as photography conditions, lighting, display devices, and differences between production batches, the actual color, details, or appearance of a product may differ to some extent from the images displayed on the website.

Where a product page provides specific information regarding dimensions, specifications, materials, or features, the latest information published on the relevant product page shall apply.

3. Products, Prices, and Order Information

The website may display product names, images, specifications, features, prices, availability, shipping destinations, and other product-related information.

Product prices, inventory, and sales status may be adjusted based on actual operating conditions.

After a consumer submits an order, we will process the order based on its contents, inventory availability, payment status, shipping conditions, and other relevant factors.

We may need to contact the consumer for further confirmation in circumstances including:

• The product is temporarily out of stock;

• The website contains an obvious error;

• Payment has not been completed;

• The delivery address is subject to shipping restrictions;

• Order information requires confirmation;

• Technical or system issues have occurred;

• Other reasonable circumstances.

If an order that has already been paid for cannot reasonably be fulfilled, we will process any applicable refund in accordance with applicable law and our relevant refund policy.

4. Intellectual Property

Unless otherwise stated, text, images, graphics, page designs, logos, videos, software, website structures, and other content on this website may be protected by applicable intellectual property laws.

Without authorization from the relevant rights holder, no individual or organization may, to the extent prohibited by law, reproduce, modify, distribute, sell, or otherwise make unauthorized commercial use of such content.

Consumers may browse and use relevant content in the manner normally provided by the website.

Accessing or using this website does not automatically transfer any intellectual property rights in the website to consumers, nor does it constitute a license to use such intellectual property without express authorization.

5. Third-Party Services

To provide shopping, payment, shipping, technical support, or other website functionality, this website may use third-party services or links.

Such third parties may include:

• Payment service providers;

• Logistics and shipping service providers;

• Website technology service providers;

• Data analytics or statistical service providers;

• Other necessary third-party service providers.

Third-party services are generally operated independently by the relevant service providers and may be subject to their own terms of service and privacy policies.

If you use a third-party service, we recommend reviewing the applicable terms and privacy policies published by that third party.

6. Website Usage Requirements

When using this website, you must comply with applicable laws and regulations and respect the lawful rights and interests of the website and other users.

You must not use the website to engage in activities including, but not limited to:

• Providing false, fraudulent, or misleading information;

• Accessing the website backend or restricted systems without authorization;

• Interfering with the normal operation of the website, servers, or networks;

• Uploading viruses, malware, or other harmful code;

• Attempting to circumvent or compromise website security measures;

• Infringing the intellectual property rights, privacy rights, or other lawful rights of others;

• Scraping, reproducing, modifying, or commercially using website content without authorization;

• Using the website for unlawful, fraudulent, or otherwise improper activities.

If such activities may affect website security, system stability, or the normal use of the website by other users, we may take necessary measures to the extent permitted by applicable law.

7. Website Availability

We will take reasonable measures to maintain the normal operation of the website. However, due to factors beyond our reasonable control relating to the internet, servers, and related technical services, we cannot guarantee that the website will always operate continuously, without errors, or without interruption.

Certain website functions may be temporarily affected by circumstances including:

• System maintenance or upgrades;

• Server failures;

• Network connection issues;

• Software or system updates;

• Cybersecurity incidents;

• Interruptions to third-party services;

• Other technical problems or unforeseen circumstances.

If a service interruption occurs, we will take reasonable and practicable measures to restore the relevant services.

8. Circumstances Beyond Our Reasonable Control

Order processing, website services, or shipping may be affected by events beyond our reasonable control.

Such events may include:

• Natural disasters;

• Extreme weather;

• Fires, floods, or earthquakes;

• War or civil unrest;

• Major public emergencies;

• Government measures;

• Changes in laws or regulations;

• Network or communication failures;

• Logistics system interruptions;

• Failures of third-party services;

• Other events that could not reasonably have been anticipated or controlled.

In the event of such circumstances, we will take appropriate measures within a reasonable scope to minimize their impact.

Nothing in this section limits any mandatory rights that consumers may have under applicable law.

9. Statutory Consumer Rights

Nothing in this Legal Notice is intended to exclude, limit, or diminish any mandatory rights that consumers have under applicable law.

If any provision of this Legal Notice conflicts with mandatory consumer protection requirements under applicable law, the relevant mandatory legal requirements shall prevail to the extent applicable.

Consumers' statutory rights relating to returns, refunds, product quality protections, data protection, and other legally protected rights will not be improperly restricted by this Legal Notice.

10. Other Website Policies

To help consumers understand our website services and their related rights, we recommend that you also review the other policies published on this website:

• Terms of Service

• Privacy Policy

• Shipping Policy

• Return & Refund Policy

• Warranty Policy, if applicable

• Cookie Policy, if applicable

Each policy addresses different aspects of our website and services, including website use, personal information processing, shipping, returns and refunds, and other related matters.

If there are differences in scope between different policies, they should be interpreted in accordance with the specific provisions of the applicable policy and applicable law.

11. Changes to This Legal Notice

We may amend this Legal Notice due to changes in laws or regulations, business adjustments, website functionality updates, or changes to our services.

The updated version will be published on this website and will display the corresponding update date.

Where applicable law requires us to provide notice of changes that may materially affect consumers' important rights, we will take the measures required by applicable law.

We recommend reviewing this page periodically to stay informed of the latest version of this Legal Notice.

12. Contact Us

If you have any questions regarding this Legal Notice, website content, product information, orders, shipping, or after-sales services, please contact us:

xngvl Customer Support

Email: calahanfairy@gmail.com

Please describe your question as clearly as possible and provide relevant order information where applicable so that we can investigate and respond more efficiently.

Thank you for visiting and using xngvl.